
Management Training - Successful Manager
DESIGNED FOR directors and managers of units or departments. Participants' role is likely to include responsibility for generating operational plans and motivating a team of supervisors or workers to achieve targets and standards. The series is suitable for managers from any enterprise where successfully managing people and resources is a core skill. Age is not a constraint but some management experience is desirable.
AIMS TO
ACHIEVED BY
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| OVERVIEW 1. Getting the Most out of People - 2 days Management style Motivating staff Designing jobs to achieve satisfaction Delegation Handling grievances and discipline 2. Planning and Using Resources Efficiently - 1 day Setting aims, standards and targets Planning systems Managing time, deciding priorities 3. Making Communication Work - 2 days Questioning and listening skills Transactional analysis Assertiveness and Body Language Constructive meeting |
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