people skills

people skills

People Skills - Meeting Targets and Standards

Often when people do not achieve what is expected of them, it is because they are not entirely clear what success will look like. This practical programme is built around a straightforward process to help Managers and Supervisors define exactly what a good job will look like, and a systematic plan of the steps involved to achieve it. People who have completed the course are more focused on the results anticipated, and better able to monitor their own performance.


AIMS TO:

Participants will be better able to :-
  • Deciding or clarifying the standards that are to be achieved in all tasks that they do
  • Setting clear aims and realistic target
  • Use a systematic method of planning to achieve a particular outcome
  • Identify what tends to go wrong when trying reach targets or deadlines

COURSE CONTENT

  • Question to clarify standards, and measures used to establish success
  • Setting clear aims
  • Systematic planning
  • Planning under pressure
  • Plan changes and contingencies
  • Plan a future task


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