The Efficient Supervisor Series

DESIGNED FOR: supervisors, foremen and team leaders who are regularly in charge of a large or small group of workers. Suitable for established or recently promoted staff of any age. As the course focuses on the skills required to achieve results through other people, it is appropriate for supervisors from any enterprise.

AIMS TO:

  • Improve supervisors understanding of the scope of their role
  • Develop the skills and confidence to supervise more effectively
  • Identify actions to enhance efficiency and performance

ACHIEVED BY:

  • A three part non-residential course of 5 days spread over 3-4 months. No module is longer than 2 days to allow easier release from work
  • Practical projects linking the units to encourage application of learning and practice back at work
  • Experienced trainers using a participative and practical style to create a stimulating, enjoyable and challenging learning environment
  • Cross fertilisation of ideas and feedback from peers in similar roles. The same participants and trainer will complete the series as a group

OVERVIEW
1. Meeting Targets and Standards – 2 days
Managing Time
Setting Priorities
Planning Resources
Monitoring Standards
Health and Safety responsibility

2. Constructive Communication – 1 day
Defining role as a communicator
Assertiveness
Questioning and Listening Skills

3. Leading the Team – Working Through People – 2 days
Inducting and Instructing Staff
Making Teams Work
Handling staff problems and disciplining
Assessing personal strengths and weaknesses
Leading the Team

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