Management Training - Introductory Certificate in First Line Management
DESIGNED FOR first line managers of units or departments, or those likely to become first line managers. Participants' role is likely to include responsibility for generating plans and motivating a team of supervisors or workers to achieve targets and standards. The programme is suitable for first line managers from any enterprise where successfully managing people and resources is a core skill. Age is not a constraint but some management experience is desirable.
AIMS TO
- Develop the understanding and skills required to plan work and manage people effectively
- Improve ability to influence people and handle awkward staff situations
- Identify key results and actions which will improve performance at work
ACHIEVED BY
- A three part non-residential course of 5 days spread over approximately 2 months. No module is longer than 2 days to allow easier release from work
- Practical projects link the units to encourage application of learning and practice back at work. It also includes completion of a work based assignment relating to a planned change
- Experienced trainers using a participative and practical style to create a stimulating, enjoyable and challenging learning environment
- Cross fertilisation of ideas and feedback from peers in similar roles. The same participants and trainer will complete the series as a group.
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OVERVIEW
1. Using Resources Efficiently - 2 days
Setting aims, standards and targets
Planning systems
Managing time, deciding priorities
Leadership
Developing teams
2. Planning & Managing Change - 1 day
Using information to make decisions
Strategies to manage change
Planning change
Problem solving skills
3. Getting the Most out of People - 2 days
Motivating staff
Delegation
Designing jobs to motivate
Interpersonal skills
Giving & receiving feedback
Managing your network
Internal customers & suppliers
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> Contact us to discuss how management training can help you
