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people skills

people skills

People Skills - Coaching and Developing Staff

Helping develop people to reach and maintain their potential is an investment which yields benefits of increased motivation, lower staff turnover and the ability to grow staff with the business. This course will help people sending staff on training courses to provide effective support by developing the results into lasting benefits.


AIMS TO:

Participants will be better able to :-
  • Create standards for good practice and agree long term development objectives for staff
  • Set realistic and measurable interim targets and create action plans
  • Improve people’s performance through coaching and encouragement
  • Conduct one to one meetings to monitor a person’s performance, agree problems and improvement ideas

COURSE CONTENT

  • People as a resource
  • Work aims and standards
  • Identifying training needs
  • Performance assessment
  • Coaching styles
  • Using questions
  • Coaching process


> Contact us to discuss how people skills can help you
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